Policies and Accommodations

Accommodations

Accessible Seating
Wheelchair accessible seating is located in the Depot Theater and in the Second Stage. Seating is limited to one wheelchair per table.

Assisted Listening Devices 
Assisted Listening Devices are available on a “first come, first serve” basis at no charge to patrons with hearing difficulties. Please inquire at the Box Office upon arrival .

Spanish Language Translation 
Headsets are available for Spanish translation for designated performances on a “first come, first serve” basis at no charge to patrons. Please inform the Box Office when making reservations.

Elevator 
Access to the second floor is available for those with mobility issues via the lobby elevator.

Special Dietary Needs 
We will make every effort to accommodate guests with special dietary considerations. The menu includes vegetarian, gluten-free, nut-free, and sugar-free options. Please inform the Box Office (620-225-1001 or boxoffice@depottheater.com) when making reservations or at least 24 hours prior to a scheduled performance.

Ticket Policies

Reservations Policy
Reservations and payment for dinner theater shows must be made at the time of purchase. Same day reservations will be accepted on a space available basis. 

Reserved Seating
Patrons may choose their seats online at the time of purchase. While we cannot guarantee reserved seating, we will make every effort to accommodate groups and specific table/seating requests. 

Cancellations Policy
All sales are final. The Depot Theater may have cause to cancel a performance or event. In such a circumstance, an email will be sent to ticket holders and posts will be made on our website and Facebook page. Ticket holders may reschedule subject to availability or receive a refund.

Refund Policy
We do not currently offer any refunds or exchanges. All sales are final.